Refund policy
DentBeam Return & Refund Policy
At DentBeam, your satisfaction comes first. We’ve made our return and refund process simple and hassle free.
30 Day Return Window
You may return your item within 30 days of delivery.
Eligible for return if:
- Item arrives damaged
- Item is missing parts
- Item is defective
- You are not satisfied with your purchase
Condition Requirements
To qualify for a standard return:
- Item must be unused
- Item must be in original packaging
- All accessories must be included
Used or opened items may not be eligible unless defective or damaged on arrival.
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Damaged, Defective, or Missing Items
If your order arrives damaged, defective, or incomplete, please contact us within 48 hours of delivery.
We will gladly offer:
- A free replacement, or
- A full refund
No hassle. No stress.
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How to Start a Return
1. Email our support team with your order number
2. Briefly describe the issue
3. Attach photos if the item is damaged or defective
Our team will respond quickly with next steps.
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Refund Processing
- Refunds are issued to your original payment method
- Processing time: 5 to 10 business days after approval
- Shipping fees (if any) are non refundable unless the error was ours
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Need Help?
Our support team is always here for you. If you have any questions about your return, please contact DentBeam customer support and we’ll take care of you.